Data engineering · Banking

Payments analytics and transaction reporting

We build payments analytics and transaction reporting for banks and payment firms: real-time views of volumes, success rates and latency across rails, analysis of rejects, returns and exceptions, fee and revenue reporting, liquidity analytics, client-facing cash management reports and payment data products. ISO 20022 data is kept rich so questions that were impossible before become simple, and you own the platform and the code.
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Checklist · Payments

Payment hub and ISO 20022 readiness checklist

A checklist for banks and payment firms planning a payment hub, a real-time payments connection or an ISO 20022 migration: formats, mapping, validation, routing, exceptions, reconciliation and resilience.
  • 01Eight areas to review before you choose or build a payment platform.
  • 02The message and data points that cause rejections: addresses, identifiers and remittance data.
  • 03Questions on cut-offs, liquidity and exception handling.
  • 04Seven questions to put to any vendor or development partner.
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What it covers

What the system does, module by module.

  • 01

    Payment data model

    A model that keeps the full content of payment messages, including parties, purposes, remittance and charges, linked across the lifecycle of each payment.
  • 02

    Real-time operational dashboards

    Live volumes, values, success and rejection rates, queue depths and latency by rail, channel, corridor and client, with alerts on deviation.
  • 03

    Rejects, returns and exceptions analysis

    Root causes of rejections and returns by counterparty, format, field and rule, with trends and the actions that reduced them.
  • 04

    Corridor and counterparty analytics

    Performance, cost and speed by correspondent, corridor and currency, to choose routes and negotiate with partners.
  • 05

    Fees, revenue and cost

    Fee income, pricing leakage and cost per payment by product and client, reconciled to the ledger.
  • 06

    Liquidity and settlement analytics

    Settlement positions, intraday peaks and funding patterns by rail and currency, feeding treasury and capacity planning.
  • 07

    Client cash management reporting

    Reports and dashboards for corporate clients on payments, collections and balances, delivered in the portal and as files and APIs.
  • 08

    Service levels and operational risk

    Measurement of service levels against agreements and rules, with evidence for disputes and for operational risk reporting.
  • 09

    Data products and APIs

    Governed payment datasets for fraud, compliance, product and finance teams, delivered through catalogues and APIs.
Architecture

Reference architecture.

Payments analytics and transaction reporting: reference architecturePayment hub, core banking, rails and statements feed a payments data platform with a payment data model, real-time dashboards, rejects analysis, corridor analytics, fee reporting, liquidity analytics and client reporting. Outputs go to operations, treasury, finance, corporate clients and data consumers.SourcesPayments data platformConsumersPayment hub and railsMessages, statusesCore bankingPostings, balancesFees and reference dataTariffs, clients, corridorsPayments analytics platformPayment data modelFull ISO 20022 contentLive dashboardsVolumes, success, latencyRejects analysisCause, field, trendCorridor analyticsCost, speed, partnerFees and revenueLeakage, marginLiquidity analyticsPeaks, fundingStreaming and batch · lineage · audit trailPayments operationsAlerts, queuesTreasury and financeLiquidity, revenueCorporate clientsCash reportsFraud and complianceDatasets
Reference architecture: payment messages and postings are joined into one model, then served as live views, reports and data products.
Standards and interfaces

What we design against.

ISO 20022 data dictionary
The rich message content that analytics can use, such as structured parties, purpose codes and remittance data.
Payment statistics reporting
Regulatory and central bank payment statistics that can be produced from the same data.
CPMI and scheme performance measures
Speed, cost and access targets for cross-border payments and scheme-specific service level measures.
Streaming standards
Event streaming and change data capture for near-real-time views.
OpenAPI
Interfaces for client reporting and internal data products.
Data protection law
Controls on personal data in payment content and on its use in analytics.
Data model

The core entities.

Payment
Parties, amounts, currencies, purpose, remittance, charges and the channel and rail used.
Payment status event
Status, time, system, reason and message reference for each step.
Rejection and return
Reason code, field or rule, counterparty and resolution.
Corridor and counterparty
Currency pair, correspondent, cost, speed and quality measures by period.
Fee record
Charge, tariff, client, amount and the payment it relates to.
Settlement position
Balance, funding movements and peak usage by rail, currency and time.
Client report
Report definition, recipient, schedule, delivery and format.
Build, buy or extend

When custom development is the right call.

Buy

Payment platform vendors and BI tools offer dashboards and reports on their own data, and are a good start when all payments flow through one product.

Extend

Extend vendor reporting with a model that joins several systems, richer ISO 20022 content and client-facing reporting, which single-vendor tools rarely cover.

Build

Build when payments pass through several engines and rails, when analytics is part of the service to corporate clients, or when you want the payment data as a lasting asset.
Security and compliance

Controls designed in, not added later.

  • Sensitive data handling

    Payment content with personal data is classified, masked for analytics where possible and access-controlled.
  • Client separation

    Client reports and data products show only each client's own data.
  • Reconciled figures

    Reported volumes and fees reconcile to the ledger and to scheme settlement.
  • Auditability

    Reports can be reproduced from stored data and the definitions in force on the date.
  • Resilience

    Streaming pipelines are replayable, and dashboards degrade gracefully if a source is delayed.
How we deliver

From discovery to a system you run.

  1. 01

    Questions and data review

    We list the questions operations, treasury, finance and clients want answered, and review the payment data and its quality.
  2. 02

    Model and metric design

    The payment model, metric definitions and refresh requirements are agreed, with the join to the ledger and to fees.
  3. 03

    Build live views and the core model

    The model and operational dashboards go first, giving operations value early.
  4. 04

    Add analysis and finance views

    Rejects, corridor, fee and liquidity analytics follow, reconciled to finance.
  5. 05

    Client reporting and data products

    Client reports and governed datasets are added and opened to their audiences.
Relevant work

Where to see our work.

Related

Keep reading.

Questions

Common questions.

What does ISO 20022 change for analytics?
Payment messages carry structured party, purpose and remittance data that older formats lacked. If it is kept intact, analytics can segment by purpose, reconcile by reference and find root causes of rejections far more precisely.
Can we see payment performance in real time?
Yes. Streaming from the payment hub and rails feeds live views of volume, success rate, latency and queues, with alerts when they deviate from normal.
Can corporate clients get their own analytics?
Yes. Client reports and dashboards are delivered in the corporate portal, as files and through APIs, limited to each client's data.
Does it replace the payment hub's reporting?
It extends it. The hub's reports are operational. The analytics platform joins payments with the ledger, fees and reference data and serves other teams.
Who owns the code and the data?
You do. The code, the model and the data stay yours.
Next step

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